The processing of personal data is regulated by the European Union General Data Protection Regulation EU 2016/679 (hereinafter referred to as the “GDPR”) and applicable privacy laws.
The personal data controller is
CS Virtual Trade Ltd., a Cyprus private limited company. Registration number: HE 389299, Registered address and the principal place of business: 705, Spyrou Araouzou & Koumantarias, Fayza House, 3036, Limassol, Cyprus (“Company” or “we”).
For any inquiries regarding your personal data and the exercise of your rights, contact us via
By personal data or data, we mean any information capable of being associated with you as an individual, such as your name, e-mail address, or that can be connected to you indirectly, such as your language settings.
Device and Location data:
When you visit our Website or App for the first time we collect the following data:
We collect and analyze data on how you use the Website and App, what pages you visit, what choices you make, your search history, and your preferences (such as language, visual settings) to make our Service better and easy to use. We remember all your subscriptions to provide you the Service. We store and analyze users’ and support chat history to keep it available to you and defend claims.
To register an account for you, we collect and store your login, email address, and password. You may optionally provide us with additional information in your profile such as your avatar.
We use your email address to send you news about our Service and the content you subscribed to.
|Description of why we process your personal data (‘processing purpose’)||Legal Basis for the processing purpose||Categories of personal data used by Company for the processing purpose|
|To provide the Website||Performance of a contract||Device and Location data|
|To personalize the Website||Performance of a contract||Device and Location data Usage data Account data|
|To provide the Service||Performance of a contract||Device and Location data Usage data Account data Contact data|
|To understand, diagnose, troubleshoot, and fix issues with the Service||Performance of a contract||Device and Location data Account data Usage data|
|To evaluate and develop new features, technologies, and improvements to the Service||Legitimate interest||Device and Location data Usage data|
|To directly advertise our Service||Legitimate interest||Device and Location data Usage data Account data Contact data|
|To comply with legal requirements and law enforcement requests||Compliance with legal obligations||Device and Location data Usage data Account data Contact data|
|To establish, exercise, or defend legal claims||Legitimate interest||Device and Location data Usage data Account data Contact data|
|To conduct business planning, reporting, and forecasting||Legitimate interest||Device and Location data User activity data|
|To detect fraud, to develop and exercise antifraud measures, to secure users accounts||Legitimate interest||Device and Location data, Usage data, Account data, Contact data|
If the processing of personal data is carried out based on your consent, you have the right to withdraw it at any time.
Our legitimate interests are:
For the providing you the Service, compliance with legal obligations, or based on our legitimate interests, we may share your data with the following categories of third parties:
|Providers of marketing and analytic services||To analyze, develop and improve our Services. To perform marketing research, understand our Users better, provide personalized content and advertisements;|
|Government authorities, auditors, consultants||To fulfill official requests, our tax, and other obligations;|
|Other service providers||Other service providers|
|Company’s affiliates||To provide you the Services.|
Right to access your personal data - You may request a copy of your personal data and/or the way we store your personal data.
Right to rectification - you may request to change some of your personal data and/or correct your personal data if this is inaccurate.
Right to erasure - you may request to delete all or some of your personal data, for example, if:
Right to object - you may object to processing your personal data on grounds relating to your particular situation and/or to object processing your personal data for direct marketing purposes.
Right to object to automated processing - you may object to a decision based on automated processing. This means that you may request to review your personal data manually if you believe that automated processing of your personal data may not consider your unique situation.
Right for data portability - you may request to provide you a copy of your personal data in a structured, commonly used, and machine-readable format (e.g. xml, csv). Furthermore, you have the right to request to transmit the said personal data directly to another controller.
Right to lodge a complaint - you have the right to lodge a complaint with a supervisory authority, in particular to the member state of the European Union of your habitual residence, place of work, or place of the alleged infringement.If you a California resident, you additionally may request from us the following information:
If you are a California resident under 18 years old, you may request to remove any content or information you have posted on the Service.
To exercise any of these rights please contact us via online chat or by email at firstname.lastname@example.org. For your safety, before exercising any of your rights we may ask you to prove your identity.
In the past 12 months, we have collected the following categories of personal data listed in the CCPA:
If not addressed in an appropriate and timely manner, a personal data breach may result in a physical, material, or non-material risk to your rights and freedoms. Therefore, as soon as we become aware that a personal data breach has occurred, we will notify the personal data breach to the Commissioner for personal data Protection without undue delay and, where feasible, not later than 72 hours after having become aware of it, unless we can demonstrate, following the accountability principle, that the personal data breach is unlikely to result in a risk to your rights and freedoms. Where such notification cannot be achieved within 72 hours, the reasons for the delay should accompany the notification without undue further delay.
We do not knowingly collect personal data from children, or process such information, without parental consent. For this Policy, a child means any individual who is under 13 in the United States or under 16 in the European Union (or the minimum legal age to consent to the collection and processing of personal data where this is different under applicable law). If you are a parent or guardian and believe your child has provided us with personal information without consent, please contact us at email@example.com.
We have included in our agreements with data controllers and processors located outside the EU or EEA issued by the European Commission regulating the transfer and processing of personal data to ensure that the personal data is safeguarded, stored, and processed in a secured way.
In this respect, we use Standard contractual clauses (SCC) adopted by the European Commission as a mechanism to transfer data from the EU countries. Organizations engaged in the processing of personal data on behalf of Company have adopted SCC, as appropriate, to ensure confidentiality, security, and legality of the processing of your personal data.
Cookies are files created by websites that you visit. They make your online experience easier by saving browsing information.
Cookies allow us to keep you signed in, remember your site preferences, and give you locally relevant content. Cookies also help us improve our Services, marketing, analytics, or Website and App functionality.
|Strictly Necessary||These Cookies are necessary to allow us to provide you the Website and App, fulfill your requests and protect your connection.|
|Preference||These Cookies let us remember your personal settings (i.e. language, currency).|
|Analytics/ Statistics||These Cookies help us determine the efficiency of the Website, App and Service. They let us collect information about the most and the least frequently visited sections of the Website or App, follow your needs, and make the Services even better. They greatly help us improve the performance of our Website, App, and Service.|
|Marketing||These Cookies are used for personalizing the contents and ads both on and off the Website and App. They are also used to assess the advertising efficiency (for example, what actions the user has made after seeing the ad, whether he/she has followed the link, whether he/she has used the Services). Losing or disabling Cookies of this category will not reduce the ads but will make them not personal.|
To better understand the functionality of our Website and App and improve your experience we use the following analytics and marketing services:
Google Analytics, Google Ads, Yandex.Metrica, Amplitude, Facebook, TikTok, VK (collectively, “Third-party services”).
Third-party services may record information such as how often you use the Website, App, products of your interest, aggregated usage, and performance data. The information about your use of our Service may be transmitted to and stored by the respective Third-party service, which may be located outside of EU.
1. You can use your web browser settings to accept or delete Cookies. To opt-out of Cookies via your browser settings, please use the links: Google Chrome, Internet Explorer, Mozilla Firefox, Safari, Safari (mobile), Android, Opera, Opera Mobile.
2. To opt-out of the most marketing Cookies visit https://optout.aboutads.info/?c=2&lang=EN
3. To opt-out of the most used Third-party services, please use the following links: Google Analytics opt-out, Yandex.Metrica opt-out, Facebook opt-out
5. Send us a direct request by email at firstname.lastname@example.org.